Last Updated November 2022
Any personal information provided to or gathered by Crown Bioscience is controlled primarily by Crown Bioscience, Inc.,16550 West Bernardo Drive, Building 5, Suite 525, San Diego, CA 92127.
Crown Bioscience does not collect any personal information about you unless you provide that information voluntarily by filling out a form, interacting with a chat bot, sending an email, placing an order, applying for an employment opportunity, or accessing your account. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of Crown Bioscience Services.
The personal information we may collect includes:
Derivative Information (Log Data)
Our servers may automatically collect information about your use of our website, such as:
No Collection of Children's Personal Information
Crown Bioscience does not knowingly collect personal information from children under the age of 13 or create profiles of children under the age of 13. Users are cautioned, however, that the collection of personal information submitted in an email will be treated as though it was submitted by an adult. If you become aware of any data we have collected from children under age 13, please contact us at privacy@CrownBio.com.
Having accurate information about you allows us to deliver, develop, and improve Crown Bioscience Services and provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Contact Form(s)/Contact by Email/Live Chat
If you send us inquiries or requests via our contact forms, email or live chat, or register for a webinar or event, your details, including the contact information you have provided there, will be stored for the purpose of processing the inquiry and fulfilling the request and for follow-up actions.
We provide an online database for users to search relevant information of our models. To access the database, you will need to create an account and provide us with personal information that includes your name, company, email, and a password. Your personal information will be used to verify and/or authenticate your identity, access rights, privileges, etc. Your refusal to provide personal information will prevent you from using the database.
Job Application Form
If you apply for a job with us through our website, you will need to register and create a user profile. We collect and use the following personal data during registration and setup:
Additional information can be provided voluntarily (e.g. phone number). Information required for the purpose of registration are marked with an asterisk in the input mask as a mandatory field. With your user account, you will have the possibility to search for and apply for jobs at Crown Bioscience. Your data will be deleted when your user account is closed and if no legal retention obligations exist. You can usually change and/or delete your user account, including the data you have provided, directly in your user account after logging in or by sending a message to our Human Resources Department at careers@CrownBio.com.
We may also partner with selected third-party vendors, such as HubSpot and Google Analytics, to allow tracking technologies and remarketing services on our website through the use of first-party cookies and third-party cookies. By accessing our website, you consent to the collection and use of your information by these third-party vendors.
Newsletter and Marketing Communications
You will receive marketing communications from us if you have:
We rely on legitimate interest to continue sending you marketing communications to let you know of our products or services or any events that we are running. In addition to the email address required for sending the newsletter, we store the IP address via which you have registered for the newsletter as well as the date and time of registration so that we can trace any possible misuse at a later point in time. You can opt-out from receiving marketing emails from us by un-subscribing at this link http://info.crownbio.com/hs/manage-preferences/unsubscribe-simple, or by following the links at the bottom of any of our marketing emails you may receive. After your cancellation, your email address will be deleted from our newsletter distribution list immediately.
Crown Bioscience is strongly committed to protecting personal information against unauthorized access, use or disclosure. Consequently, Crown Bioscience limits employee access to personal information to only those employees who need access to the information in the performance of their official duties. Employees who have access to such information follow appropriate protocols in connection with the use and disclosure of personal information. Additionally, Crown Bioscience has implemented measures to safeguard the personal information and to improve the security of its information technology, including, but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security measures have been integrated into the design, implementation, and day-to-day operations of our website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. For website security purposes and to maintain the availability of our website for all users, Crown Bioscience employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage our website.
While we use administrative, technical, and physical security measures to help protect your personal information and have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We may share information collected about you with third parties in certain situations:
Your voluntary provision of personal information to Crown Bioscience constitutes your consent to the collection and disclosure of the information by Crown Bioscience for the above purposes. In other situations, we will notify you when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
Furthermore, when you post comments, contributions or other content to our website or during a webinar, your posts may be viewed by all users and may be publicly distributed outside our website permanently. We are not responsible for the actions of third parties with whom you share personal or sensitive information, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
If you are located in the EEA or the United Kingdom, we will only transfer your personal data if:
You may request more information about the safeguards that we have put in place in respect of transfers of personal data by contacting us at privacy@CrownBio.com.
You may submit a request to Crown Bioscience to inquire whether personal information pertaining to you has been collected. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to you, or similar appropriate identification. Please submit your request to: privacy@CrownBio.com. Crown Bioscience will undertake reasonable steps to permit you to correct, amend, or delete your information demonstrated to be inaccurate or incomplete.
You may at any time review or change the information in your account or terminate your account by:
If you want to browse our website without being tracked the browsing history, you may do so by blocking cookies on your browser.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
The information collected by Crown Bioscience is retained by Crown Bioscience as determined by relevant legal retention periods. Personal information in your account will be retained until you choose to remove it or until the account is closed. We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected. We may retain your personal information for longer period due to reasons such as security and fraud prevention, tax or accounting record keeping, or complying with legal or regulatory requirements.
Our website may provide links to third parties as a convenience in locating relevant information and services. We do not take any responsibility for the content, the accuracy of the information and/or quality of products or services provided by or advertised on these third-party websites. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our website.
If you are a “data subject” under applicable data protection law in the EEA or United Kingdom, you will have the following rights in relation to personal data that we hold about you:
To exercise your rights as set out above or to make a complaint or submit an inquiry about our privacy practices, please contact us at privacy@CrownBio.com.
While we are committed to protecting your privacy, Crown Bioscience cannot and does not guarantee absolute privacy. You are responsible for safeguarding your passwords for access to your account and are responsible for all actions made using your password. You will not share your passwords or provide access to another individual using your password.
Crown Bioscience, Inc.,
16550 West Bernardo Drive,
Building 5, Suite 525,
San Diego, CA 92127
Attention: Legal Department