Privacy Policy



At CrownBio, Inc. ("CrownBio"), we are committed to protecting your privacy and data, making it easier and more efficient for individuals and businesses to interact with us. We recognize that it is critical for individuals and businesses to be confident that their privacy is protected when they visit CrownBio.com. You can travel through most of CrownBio.com without giving us any information about yourself. Sometimes we do need information to provide services that you request, and this commitment of privacy explains our online information practices.


A cookie is a unique text file stored on your computer by your web browser. These text files are used as a means of distinguishing among users of a website. A cookie will not include personal information, unless you have volunteered that information. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize pages on our websites, or register for a service, a cookie helps us to recall your specific information on subsequent visits. When you return to the website, the information you previously provided can be retrieved from the cookie file, allowing you to easily use customized features. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer (or delete cookies already present). If you choose to decline cookies, you may not be able to fully interact with CrownBio.com.

Collection of Personal Information

CrownBio does not collect any personal information about you unless you provide that information voluntarily by filling out a form, sending an email, placing an order, applying for an employment opportunity, or accessing your account.

Disclosure of Information Collected Through CrownBio.com

CrownBio will only collect personal information through CrownBio.com or disclose personal information collected through CrownBio.com if you have consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to CrownBio constitutes consent to the collection and disclosure of the information by CrownBio for the purposes for which you disclosed the information to CrownBio, and to future marketing. However, CrownBio may collect or disclose personal information without consent if the collection or disclosure is: (1) necessary to perform the statutory duties of CrownBio, or necessary for CrownBio to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating your identity; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person. CrownBio may disclose personal information to federal or state law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to CrownBio's information services assets.

Confidentiality and Integrity of Personal Information Collected Through CrownBio.com

CrownBio is strongly committed to protecting personal information collected through CrownBio.com against unauthorized access, use or disclosure. Consequently, CrownBio limits employee access to personal information collected through CrownBio.com to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information. Additionally, CrownBio has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of CrownBio.com as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. For website security purposes and to maintain the availability of CrownBio.com for all users, CrownBio employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage CrownBio.com.

Sharing of Your Personal Information

Some CrownBio products and/or services may be co-branded and offered in conjunction with another company. If you register for or use such products and/or services, both CrownBio and the other company may receive information collected in conjunction with the co-branded services.

Information Collected When You email CrownBio.com or Complete a Transaction

During your visit to CrownBio.com you may send an email to CrownBio. Your email address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your email address and the information included in your message will be used to:

  • respond to you
  • address issues you identify
  • improve this website, hubase.crownbio.com, mubase.crownbio.com, xenobase.crownbio.com, oncoexpress,croenbio.com and other CrownBio sub-domains
  • notify you about updates, services, special events, or activities offered by CrownBio and/or ask for your participation in surveys

If you choose not to receive email or other means of communication from CrownBio, and would prefer not to in the future, send your request to CrownBio's Privacy Officer. privacy@CrownBio.com

Data Processing by Visiting Our Website(s)

During your visit to CrownBio.com you may complete a transaction such as filling out our contact form(s), initiating an order, applying for an employment opportunity, registering for a webinar, or requesting literature. The information collected by CrownBio, including personal information volunteered by you in completing the transaction, is used by CrownBio and may be disclosed by CrownBio for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted. When you visit our website, it is technically necessary that data is transmitted to our web server via your web browser. The following data is logged between your web browser and our web server:

  • Domain visited
  • Date and time of request
  • Page requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • IP address of the requesting computer
  • Amount of data transferred

We collect the listed data to ensure a smooth connection to the website and to enable comfortable use of our website by visitors. In addition, the log file(s) enables the evaluation of system security and stability.

Collection and Use of Children's Personal Information

CrownBio does not knowingly collect personal information from children under the age of 13 or create profiles of children under the age of 13. Users are cautioned, however, that the collection of personal information submitted in an email will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access.

Contact Form(s) / Contact by Email / Live Chat

If you send us inquiries via our contact forms, email or live chat, your details from the inquiry form or email, including the contact data you have provided there, will be stored for the purpose of processing the inquiry and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. Your data will be deleted following expiration of the relevant legal retention periods (e.g. to comply with commercial or tax laws).

Application Form

You have the possibility to register for job application purposes on our website and thus create a user profile. We collect and use the following personal data during registration and setup:

  • First name
  • Last name
  • User's email address
  • Date and time of registration

In addition, voluntary information can be provided (e.g. telephone number etc.). Mandatory data provided for the purpose of registration are marked with an asterisk in the input mask as a mandatory field. With your user account you will have the possibility to search for and apply for jobs at CrownBio. Your data will be deleted as soon as the user account on our website is deleted and if no legal storage obligations exist. You can usually change and/or delete your user account, including the data you have provided, directly in your user account after logging in or by sending a message to the Human Resources Department at careers@CrownBio.com.


Our websites use HubSpot, a marketing automation tool that allows us to accept forms and respond to our users with the content they request. HubSpot uses cookies to help gauge the interest of our users, make repetitive tasks easier, serve personalized content, and facilitate our marketing. You consent to accepting HubSpot cookies when you visit our site. To reject cookies from HubSpot you can turn them off in your web browser. You can opt-out from receiving marketing email from us by un-subscribing at this link http://info.crownbio.com/hs/manage-preferences/unsubscribe-simple, or by following the links at the bottom of any of our marketing emails you may receive.


If you would like to receive our email "newsletter" we need your name and email address as mandatory information. When registering for the newsletter, in addition to the email address required for sending the newsletter, we store the IP address via which you have registered for the newsletter as well as the date and time of registration so that we can trace any possible misuse at a later point in time. You can cancel the newsletter at any time via the unsubscribe link inserted in each newsletter. After your cancellation, your email address will be deleted from our newsletter distribution list immediately.

Google Analytics

Our websites use Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses cookies. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout.

Access to And Correction of Personal Information Collected Through CrownBio.com

You may submit a request to CrownBio to determine whether personal information pertaining to you has been collected through CrownBio.com. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to you, or similar appropriate identification. Submit your request to: privacy@CrownBio.com CrownBio will undertake reasonable steps to permit you to correct, amend, or delete your information demonstrated to be inaccurate or incomplete.

Retention of Information Collected Through This Website

The information collected through CrownBio.com is retained by CrownBio as determined by relevant legal retention periods. This information is used for billing purposes, to fill customer's orders, marketing, and to analyze trends.

Links Within CrownBio.com

CrownBio.com provides links to third parties as a convenience in locating relevant information and services. CrownBio does not take any responsibility for the content, the accuracy of the information and/or quality of products or services provided by or advertised on these third-party websites.

User's Responsibility

While we are committed to protecting your privacy and making it easier and more efficient for individuals and businesses to interact with us, CrownBio cannot and does not guarantee absolute privacy. You are responsible for maintaining and protecting the confidentiality of any password we may issue and are liable for any harm resulting from disclosing or allowing disclosure of any password.

Changes to This Privacy Policy

CrownBio will occasionally update this privacy policy to reflect changes in our practices. When changes are made to this Policy, we will revise the "last updated" date at the top of this page. We encourage you to periodically review this policy to be informed of how CrownBio is protecting your information.


The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through CrownBio.com.