Client Testimonials
Our client testimonials reflect the partnerships we build and the trust we earn every day. These stories highlight our commitment to delivering exceptional service and innovative solutions that help our partners achieve meaningful results.
"Crown Bioscience consistently provides high-standard services by performing outstanding in vivo studies in terms of high quality, adaptability and value compared to other CROs."
"Professional service with a sense of urgency. Very wide of range of models available. Reliable service. Additional technical help is always at hand."
"Globally I am extremely satisfied with the data quality provided and fast delivery/time to initiate studies from Crown Bioscience. Reactivity is excellent so far; please keep the tempo."
"Efficient, well performed study with excellent experimental execution. We were pleased with the input for the experimental design and outcome. Scientists worked to understand and provide quality experimental results."
"There are many competitors. I stick with Crown Bioscience because I trust the data."
"Crown Bioscience is the best in the world for the in vivo studies/pharmacology. Keep it up."
"They [Crown Bioscience] are super easy to work with and do a great job getting quality data from studies at a reasonable price."
"Crown Bioscience feels like a one stop shop for many different kinds of studies because of presence of exclusive CDX and PDX samples with SOC treatment data."
"Our collaboration with Crown Bioscience in multiple projects is excellent, I totally would recommend their services. Easy communication, adjustment to tight deadlines, flexibility in adapting to our changing priorities. Competitive cost, excellent cost/quality balance."
Industry-Leading Customer Experience
This data point indicates the total number of studies in Q2 2024 that the CSAT, Customer Effort, and Customer Expectation scores are measured against.
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Customer Satisfaction
Also known as CSAT, this metric indicates how satisfied customers are with the complete Crown Bioscience customer experience.
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Customer Effort
The Customer Effort Score (CES) is a metric that measures how easy it was to work with Crown Bioscience.
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Customer Expectation
This metric indicates the strength of Crown Bioscience in meeting or exceeding customer expectations.
